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How to instruct us
We can accept instructions by post, e-mail or via our web portal. We can integrate directly into your web portal.
Instructing Parties
Bodycare Clinics do not receive instructions directly from the injured person. We act mainly for Solicitors or Insurance Companies acting on behalf of the injured person or the compensating Insurance company. We also receive instructions from employers or other businesses who wish to obtain independent evidence on an injured person.…
The Data Protection Act
Under the terms of the Data Protection Act 2018, your GP surgery and any hospital you may have visited as a consequence of your injury, have 30 days to comply with our request for copies of your medical records.
Why we need your records
It may be necessary for the doctor or therapist to review your medical history in order to complete their report. Consequently, Bodycare Clinics or your representatives will ask that you complete and sign a Form of Authority (FOA) for the release of these records. Medical records are often requested to…
Form of Authority
The forms will be included in our initial letter to you but are also available here. Once we have received your signed FOA, we can order your medical records for the expert's consideration.
Medical Records & Form of Authority
The term "medical records" can cover a wide range of documents that may capture any treatment or medical consultations that you may have had at some point. The primary set of records are those held by your General Practitioner and any Hospital visits to treat your injuries following the material…
Preparing for the Appointment
If you are to be seen for physical symptoms, please wear loose cloathes as the therapist may need to gain access to the injured area. If you are on any medication, please either take all your tablets with you or take a list of all your current medication. If you…
At the appointment
Please feel free to bring along a friend. If you are under 18 years old, you must be accompanied by an adult. If you attend alone but want a chaperone to be present for the examination, let the therapist know. Please arrive 10 minutes before the scheduled appointment. Write down…
Confirming/Rescheduling the Appointment
Bodycare Clinics or the therapist will contact you by telephone or letter to confirm the time, date and venue of the appointment. We will make every effort to arrange a convenient and local appointment that is as convenient and as close to you as possible. Once you receive your appointment,…
Physiotherapy Process
Physiotherapy can help individuals who have suffered musculoskeletal or other soft tissue injury. The treatment is provided by qualified Physiotherapists. The course of treatment starts with an assessment to evaluate the symptoms and extent of injury, diagnosing the underlying problem, and formulating a treatment plan. The assessment typically includes a…