Claimant
Have you suffered an injury and are pursuing a claim?
Bodycare Clinics work with Personal Injury Lawyers and the major Insurance Companies to help them provide rehabilitation (such as physiotherapy) to help you recover more fully and quickly. Your Solictor or the Insurance company may instruct Bodycare Clinics to assess your injuries and arrange appropriate treatment. They will normally inform you of our involvement. We refer to you as our "client", "claimant" or the "injured party".
How Bodycare Clinics assist with Physiotherapy treatment
Shortly after we receive a request from your Solicitor or the Insurance company, we will try to contact you by telephone or letter to arrange a suitable appointment with a physiotherpist in your local area. We will do our utmost to ensure that our Physiotherapist is within your local area and that they are able to treat you within the shortest possible time. Bodycare Clinics will confirm with you the appintment details (date, time, venue address) either by email, letter and/or SMS. In some circumstances, the Physiotherapist may contact you directly to arrange the appointment or with details of the appointment.
Medical Records
In some circumstances, the Therapist will need to review your medical records (such as GP or Hospital records) to establish your treatment after the material injury and any pre-existing medical problems. The records will only be released to us if you sign a suitable consent form. Obtaining medical records can cause delays to your case settlement and we would appreciate your assistance in returning the signed consent form as soon as possible to keep the delays to a minimum.